VCANEZ refund policy

This policy explains how we handle returns, refunds, and exchanges.  If you are not 100% satisfied with your purchase, you can either return or exchange your purchase for up to 10 days from the purchase date.  Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Delivery fees are not refundable. 

In case the item was used, but you are not satisfied with its performance, the item will be tested by our service department and evaluated according to a depreciation schedule.